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Outside Plant Damage?

Outside Plant Damage OSP

If you have Outside Plant damage due to third party damage, we have the solution to recover your damages. With Phoenix Loss Control, you take care of keeping service running smoothly while we take care of the parties responsible for the damage. No upfront costs and swift action!

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Home » News » Outside Plant Damage?

Outside Plant Damage

Outside Plant Damage Recovery

For over 15 years, the experts at Phoenix Loss Control have specialized in one thing: Outside Plant Damage (“OPD”) Investigation and Recovery.

*No Upfront Costs to our Clients

*Our Investigative and Recovery Agents Handle the Claims Process

Outside Plant Damage?

Do what you do best – keep the power on, the internet running and telephone’s ringing, while letting us do what we do better than anyone, recover millions of dollars in Outside Plant Damage.

Each year, companies spend millions of dollars repairing damages to underground and aerial facilities caused by third parties. Why attempt to build your own internal recovery team when Phoenix has perfected the recovery process. 

Our external investigation and recovery program allows your employees to dedicate their time to bringing a better product to your customers. 

 A solid Outside Plant Damage program will also reduce the number of future damages incurred by seeking all damage recoveries, becoming involved with state agencies and the Call Before You Dig 811 community, and helping to educate contractors along the way.

Phoenix Loss Control’s decades of experience in broadband, telecommunications, field investigation practices, local and national dig laws, insurance, business-to-business collections, and litigation make us the leader in the Outside Plant Damage (OPD) recovery. 

We have a proven track record of success in resolving damage claims effectively, resulting in lower costs and higher returns on your investment.

So whether your Outside Plant Damage is underground or 20 feet in the air, You deal with the lines, we’ll deal with the drivers and the companies involved.

Auditing Services

Phoenix Loss Control will audit invoices for construction and installation activities performed by our clients contractors.

Subscriber Restoration Services

When your installer has caused damage to the subscribers property, call Phoenix for investigation and repair services.

Our Proprietary Systems

FIREBIRD Claims Tracking System

Our Claims Tracking System (“CTS”) is our in-house, proprietary database storing all information on our client’s claims.  It is available to our clients 24/7 via remote portal.

FIREBIRD Mobile Reporting Service

Reporting damages is easy using our Mobile Reporting Service (“MRS”). MRS is Phoenix’s custom built online platform for clients to report damages on. 

FIREBIRD Secure Storage Vault

Our Secure Storage Vault (“SSV”) securely stores all locate data related to client damage claims, including photos.

Total Rewards Progam

Our Tech Rewards Program (“TRP”) rewards our client’s field technicians for reporting damages to us Phoenix, using a points based system.

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